Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
This website collects and uses personal information for the following reasons:
Should you choose to contact us by corresponding with us by phone, e-mail, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.
The personal information you provide may include your name, e-mail address and telephone number as well as other information about yourself to enable us to provide you with a quotation.
When you give us information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data.
We do not store any information that you provide us via email or telephone anywhere on our website. Any information that you provide us with is stored offline. If we visit you on-site to carry out work that you have requested, we will collect payment card information from you (if you make immediate payment via credit or debit card) or, if we issue you with an invoice for payment, we will collect your address details and contact information. These details are used purely for the purpose of facilitating payment for work carried out.
We use the information that you provide for such purposes as:
We will only ever use your personal information to respond to information requests and provide our services to you.
We will never sell, rent or otherwise distribute or make public your personal information.
We will not share your information with any external organisations other than for the above purposes.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
You may exercise your right to have your personal data removed from our records at any time by contacting us at bookhamlocks@gmail.com or by the methods explained at the end of this notice.
You have a right to ask for a copy of your information and to correct any inaccuracies.
Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
The data controller of this website is:
Bookham Locksmiths
Telephone: 01372 632054
Email: bookhamlocks@gmail.com
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Last updated 2nd May 2018
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
We do not use cookies to:
You can learn more about all the cookies we use below
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called ‘analytics’ programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do so.
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.